Shipping Policy

Shipping policy

  • My order processing time is 1-2 business days prior to shipment.  
  • All orders will be shipped via USPS using first class package. International packages are shipped via USPS First Class Package International. 
  • I do not cover international shipping customs fees. Any customs or VAT fees upon receiving packages from Sweet Jewels Co will be covered by the customer.
  • I offer FREE USA Shipping on orders $40+, use code FS23
  • Shipping Rates are determined by package weight, size, and USPS rates. During holiday seasons, prices will increase for shipping with USPS.
  • A tracking number will be sent to your email upon shipment.
  • I am not responsible for USPS delays due to covid-19.
  • Please ensure your address is correct in the address line. I am not responsible for packages getting lost due to the wrong address being given to me.
  • I am not responsible for lost packages. Once I give the package to the USPS, it is their responsibility to get it to you. Please file a claim with the USPS prior to emailing me about your order.
  • I am not responsible for damaged products due to shipping. I package orders with care to ensure no breakage. If a product is damaged, contact my email sweetjewelsco@gmail.com with a photo and the order number and I will determine if I replace the product or give shop credit.